Please describe the professional accomplishment of which you are most proud.
Have you ever accomplished something professionally that others doubted you could? If so, please describe your accomplishment.
Please describe a time when you were not able to accomplish a goal, task or complete a project
Please describe something you have done in your previous work to improve performance, quality, customer satisfaction, or reduce costs.
Please describe your most significant achievements while in your current position.
What professional objectives did you establish for yourself this year and which have you accomplished?
What goals did your manager set for you this year? What progress have you made toward achieving these goals?
Describe a time when your manager's priorities did not match your own. How did you handle the situation?
Describe a time when you were given an assignment that you thought would be a waste of your time to complete. What did you do?
Have you ever been told you could not implement an idea you thought was very good? How did you react?
Describe a major organizational or policy change that occurred at your previous place of employment. What did you think of this change?
Please describe a stressful situation you encountered in the workplace, and how you handled it.
Budget / Resource Management
Are you responsible for managing a budget in your current position? If so, what processes have you put in place to assure expenses don't exceed budgeted levels?
What have you done in previous positions to keep expenses within budget?
Describe steps you have taken to complete projects on time and within budget?
Describe some steps you have taken to reduce costs on the job.
Describe any steps you have taken to maximize the productivity of your department.
Commitment to a Diverse Work Environment
Do you prefer to work with those who have similar ideas and backgrounds as you, or with those who are quite different? Why?
As a manager, what have you done to encourage diversity of opinions among your staff members?
Have you ever heard a co-worker make an inappropriate comment or joke in the workplace? If so, what did you do?
As a manager, what have you done to create a work environment that is welcoming to diverse individuals?
What have you done to recruit employment candidates from diverse backgrounds?
Commitment to Professional Development
What have you done to stay informed of developments within your field?
What have you done over the last year to develop your professional skills?
What professional conferences, meetings, or training have you attended over the past year?
What strategies do you use to stay informed of best practices in your field?
Please describe a time when you had conflict with a co-worker. How did you react and what did you do to resolve it?
Describe a time when you had to deal with a difficult customer. How did you handle the situation?
Have you ever had to work with someone who was uncooperative or difficult? If so, what did you learn from the experience?
Describe a time when you got angry at work.
Please describe how you've used the input of colleagues or customers to make an improvement.
Please explain how, in your current job, you've addressed an internal or external customer's need?
What have you done in previous jobs to assess your internal or external customers' expectations?
In your current position, who are your internal customers and what things have you done to provide good customer service?
Describe a situation in which you had to balance the needs of a diverse constituency.
Decision Making / Problem Solving
Please describe a time when your manager was not available and you had to make a decision independently.
What process do you use to make decisions when there is no clear right or wrong answer?
Would you please describe a difficult work-related decision you've made recently, and the outcome of your decision?
Have you ever made an unpopular decision? If so, please describe your reasons for making this decision.
Please describe a risky decision you've made on the job.
Describe a time when you had to "think on your feet" or make a quick decision. What was the outcome of your decision?
What kinds of decisions do you make in your current position without first consulting your manager?
Please describe the last risk you took in the workplace, and the outcome.
Describe a complex problem you solved.
Do you use a particular method for solving problems? If so, please describe your method.
Describe the types of problems you routinely encountered on your last [current] job. How did you handle them?
When solving problems, do you rely more on facts or your "gut feelings"? Why?
Why do you want to become part of this company
What first interested you about employment at this company?
What contributions do you think you will make to this company?
What do you think you will enjoy about working at this company?
Why do you want to work in this industry?
Fit / Work Style
Do you prefer to work independently or as part of a group? Why?
Describe the characteristics of the manager you have most/least enjoyed working for.
Describe the type of co-worker you most/least enjoy working with.
Do you prefer to be given detailed instructions for completing work assignments, or do you prefer to figure things out on your own?
Do you prefer a more relaxed, casual business environment or a formal, "all-business" working environment?
What are your typical work hours on your current job?
Are you able to work occasional weekend and evening hours?
What type of work do you find most rewarding? Most frustrating?
Why do you think you'd be successful in this position?
What are your strengths & weeknesses?
Is there anything else you'd like me to know about your qualifications for this position?
Goal Setting / Planning
What professional goals have you set for yourself this year? What progress have you made toward achieving them?
Please describe a work-related goal you set for yourself, and what you've done to achieve your goal.
Briefly describe any long-range plans you've developed for your department. What have you done to help assure your plans stay on track?
Would you describe yourself as more process oriented or result oriented? Why?
How have you involved your staff members or colleagues in establishing goals for your department?
Initiative / Innovation
Please describe some improvements you've initiated while in your current job.
Tell me about a time when you went "above and beyond the call of duty".
Please describe a time when you had to take on a new assignment with very little training or guidance. What did you do?
Tell me what motivates you to do your best work.
Have you ever had a professor or supervisor who really motivated you to perform well? If so, what did he/she do to motivate you?
If offered this position, what will you do during your first month on the job?
If offered this position, what would you like to accomplish during your first year on the job?
Do you agree with the saying, "If it isn't broken, don't fix it"? Why or why not?
How much of your success do you attribute to natural ability vs. hard work and practice?
Think of a recent accomplishment; to what do you attribute that accomplishment?
What have you done to make your current work environment more welcoming to a diverse employee population?
Tell me about a particularly difficult or awkward conversation you had to have with a co-worker.
Would your co-workers describe you as competitive or cooperative? Why?
Describe a time when you assisted a colleague from another department with a project.
Describe a time when someone criticized your work performance, a proposal, or a project you completed. How did you respond?
Describe a time when you ignored one of your employer's policies or rules in order to accomplish something.
Have you ever been asked to do something at work that you did not think was ethical? If so, briefly describe the situation and how you responded.
Have you ever had to bend the rules at work? If so, describe the situation and what you did.
Describe a time when you exaggerated the benefits of a new program, product, or policy in order to "sell" it to your colleagues or customers.
Describe a time when you felt it was justified to ignore company policy or standard operating procedures.
Describe the types of confidential information to which you routinely have access.
Describe a time when you felt it was necessary to reveal confidential information to a colleague.
Have you ever encountered a colleague who was "slacking off" on the job? If so, what did you do?
Would your last manager describe you as a leader or a follower? Why?
In what ways have you communicated department objectives to your staff members?
Provide some examples of how you have involved your staff members in key business decisions.
How would your former co-workers describe your leadership style?
Describe some things you have done to build rapport or enhance team work among your staff members.
Negotiation / Influencing Skills
Please describe a work-related assignment in which you had to gain the agreement or cooperation of your colleagues in order to accomplish your objectives.Tell me about a time when you had to persuade your colleagues to accept your ideas
Please describe the most challenging agreement you had to negotiate.
Professional Experience / Prior Work Experience
Please tell me about your prior work experience.
Please describe any professional experiences you have had that helped prepare you for the position we have available.
Why did you leave your last place of employment?
You've been employed with several different employers during the past few years. Why have you left your previous employers?
You've changed jobs frequently within the past several years. Why?
Please describe the primary responsibilities of your current [or most recent] position.
Which of your current responsibilities do you find most challenging? Why
Which of your current responsibilities do you find most rewarding? Why?
Describe something about a recent position that you did not like.
If you could change anything about your current place of employment, what would you change?
What prior experience have you had to prepare you for the position we have available?
Supervisory / Management Experience
Have you had supervisory experience? If so, what have you done in the past to recognize your employees' good performance?
As a supervisor, what things have you done to promote team work within your department?
As a manager, what things have you done to establish common goals / a shared vision among your staff members?
Please describe some things you've done to help develop the skills of those who report to you, or work with you.
Would you please describe a difficult situation you encountered as a manager, and how you dealt with it?
In your role as a manager, please describe a situation in which you had to coach a colleague to encourage better performance.
Please describe a change (policy change, procedural change, staffing change, compensation change, etc.) you had to implement in your workplace. How did you prepare your employees for the change?
What do you think are the most important responsibilities of a manager?
Please tell me about the most difficult performance appraisal you've had to conduct in your role as a supervisor.
Tell me about the most difficult individual you had to supervise. What did you do to handle the situation?
Describe a situation in which you had to address the poor work performance of a direct report. How did you handle it?
Describe some things you've done recently to motivate an employee to improve his/her performance.
In your role as a manager, please explain ways in which you've gathered feedback from those who work for you.
Do you believe the work activities of employees should be monitored closely by their managers? Why or why not?
Tell me about a time when you had to delegate a complex assignment. What did you do to assure the assignment would be completed properly?
What has been your most rewarding experience as a supervisor?
What has been your most challenging experience as a supervisor?
Time Management / Prioritization / Organization of Work
What techniques have you used to manage your time when you've had too much to do?
Please describe a project you've coordinated recently, and describe how you organized your work.
What methods have you used to prioritize your work?
What techniques did you use to assure you completed tasks or goals on time?
Describe a project or assignment you could not finish on time. What did you do?
If you arrived at work in the morning and had 6 phone messages, 25 email messages, a morning meeting to prepare for, and a colleague waiting to speak to you, what would you do first and why?
Please describe a typical day in the office. What techniques do you use to stay organized?